Important Information
Policies
To help make your stay at Hotel Elan in San Jose as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Simple policies to help plan your San Jose stay.
- Check-in: From 3:00 PM
- Check-out: Until 11:00 AM
- Minimum Age: 21+ required for check-in
- Children: Welcome; ages 18+ considered adults
- Pets: Not allowed
- Extra Beds/Cribs: Not available
- Parking: Free on-site private parking (no reservation needed)
- Payment & ID: Photo ID and credit card required
- Cancellation: Policies vary by booking type (flexible and non-refundable)